Anywhere online that a business is mentioned by name. Business directories like Moz, Foursquare or Yelp are made of local citations. Being listed correctly on these sites is an important ranking factor for local search. They provide search engines with credible information about your business so the search engine understands the business exists, is legitimate and what you say about your business is true and accurate.
Source: HSMAI CHDM Study Guide« Back to Glossary Index