Certified in Hospitality Business Acumen (CHBA)

  • Classes of 20

  • Study anywhere

  • Practical experience
  • Supervised & Simulated
  • Advanced Simulation system

  • Real-life business cases to solve

  • Prove your Business Management skills

  • Globally recognised

Benefits of the CHBA designation

Candidates will be able to:

  • Demonstrate expertise in managing an accommodation business;
  • Display the analytical skills to use data, and management tools to make decisions
  • Create strategies to improve profit and/or reduce costs
  • Compare strategies and determine which one will perform the best

This certification is appropriate for, but not limited to:

  • Managing Director
  • Asset Manager
  • General Manager
  • Vice President or Director of Sales
  • Director of Marketing
  • Operations Department Head
  • Sales Manager
  • Convention Services Manager
  • Account Executive
  • Director of Revenue Management

HSMAI has partnered with REDGLOBAL to develop an online training and professional certification course in business acumen that is relevant, respected, and recognized. The CHBA (Certified in Hospitality Business Acumen) course content has met these criteria for over 4,000 professionals in live events in 40 countries.

  • Prices:
    HSMAI Members: US$695                                              
    Non-Members: US$795

Includes:

  • All training and the CHBA exam are online
  • An instructor is available online for individual help
  • Globally recognised certification
  • The right to use the designation CHBA after your name.

How to get Certified

  • Apply & Pay

    Complete the application form and provide your payment details

  • Schedule

    To enable us to bring this fully supported simulation to you for this price, we need to get 20 people to register for the course

  • Start

    Start the course and work through your 4 modules each week

  • Exam

    When you have completed the four modules and feel ready to take the exam, you may take the exam online

  • Get Your Certification

    Once you pass the exam, you will recieve your certification and will be entitled to use the CHBA letters after your name

Get Started!

Apply

To get started, please apply on our website.

This four-week online course leading to a CHBA Certification requires applicants to commit to a minimum of four hours per week and to take the examination in the fifth week. It encompasses eLearning, Simulation, and Web Conferencing, and can be done entirely online at an individual’s own pace. The program places participants in the seat of a general manager to make decisions on pricing, marketing, staffing and renovations in a live simulated competitive set environment over a 12-month business cycle.

Contact Kathleen Tindell at HSMAI for more information.
Module 1: Targeting Business Priorities

The online training is divided into four one-week modules:

Module 1: Targeting Business Priorities – Using financial statements to determine action.

Module 2: Managing Business Priorities

Module 2: Managing Business Priorities – Using lodging metrics that matter.

Module 3: Leading Business Priorities

Module 3: Leading Business Priorities – Communicating for Results.

Module 4: Partnering in Owner Priorities

Module 4: Partnering in Owner Priorities – Partnering in Ownership goals.

Exam

This four-week online course leading to a CHBA Certification requires applicants to commit to a minimum of four hours per week and to take the examination in the fifth week. It encompasses eLearning, Simulation, and Web Conferencing, and can be done entirely online at an individual’s own pace. The program places participants in the seat of a general manager to make decisions on pricing, marketing, staffing and renovations in a live simulated competitive set environment over a 12-month business cycle.

Need help? Contact us

Questions about any of our certifications can be directed to:

Kathleen G. Tindell, Program Director
HSMAI
E: ktindell@hsmai.org

P: +1 703-506-2010

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