Lynn Zwibak is a hospitality revenue management expert and professor with over two decades in the industry. She is the founder and president of Zwibak Revenue Management, which specializes in teaching revenue management to non-revenue managers. Her extensive revenue management experience includes leadership roles with Marriott International, Crestline Hotels & Resorts, and independent hotels. Lynn’s diverse background includes Sales leadership with Hilton Hotels, Head of Account Management for the African OTA Jumia Travel, and training and program management with Marriott. In addition to the United States, Lynn has lived and worked in Africa, Asia, and Central America.
Lynn is the author of the CRMA: The study guide for the Certified Revenue Management Analyst Certification (HSMAI). She is an adjunct professor in the Howard Feiertag Department of Hospitality and Tourism Management at Virginia Tech University and an AHLEI Certified Hospitality Educator. She was an adjunct professor at Temple University, a visiting professor at Lyceum of the Philippines University, and a guest speaker at universities around the world.
Lynn earned a B.S. from the Cornell School of Hotel Administration and an M.B.A. from the Fuqua School of Business at Duke University.