Overview: This short online course will provide senior leaders with a step-by-step guide to developing a modern revenue team at your property or group. Whether the function is outsourced, insourced or a part-time role, this course will provide tips and checklists for how to get the best out of this function.
You will learn:
- To understand the importance of a revenue management culture;
- To understand the different types of Revenue structures and the benefits and challenges of each – should you outsource?;
- To understand the key elements of how revenue management integrates into an organisation;
- Recruiting revenue-skilled people
- How to identify relevant skills in an interview situation
- Learn about the various roles that Revenue staff perform depending on the size of your team
- How to grow and retain your RM people
- Managing Revenue people
This course forms part of a program to earn a Certificate in Business Acumen (Hospitality). You can either study the full Certificate program or just take individual courses to update your skills.