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Recruiting, Managing & Retaining Hospitality Revenue people

$44.00 $52.00

Overview: This short online course will provide senior leaders with a step-by-step guide to managing and improving the revenue function at your property or group.  Recruiting, testing, assessing people is key to developing a good revenue function.  Whether you’re hiring a full-time team member or an outsourcing partner, the selection process is just as important.

Implementing and supporting a revenue culture across the business is important for all hospitality businesses.  Learn more about this as well as how to manage revenue people and how to grow their skills and retain them in your business.

This course forms part of a program to earn a Certificate in Digital Marketing (Hospitality) or a Certificate in Business Acumen (Hospitality). You can either study the full Certificate program or just take individual courses to update your skills.

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Description

Overview: This short online course will provide senior leaders with a step-by-step guide to developing a modern revenue team at your property or group.  Whether the function is outsourced, insourced or a part-time role, this course will provide tips and checklists for how to get the best out of this function.
 You will learn:
  • To understand the importance of a revenue management culture;
  • To understand the different types of Revenue structures and the benefits and challenges of each – should you outsource?;
  • To understand the key elements of how revenue management integrates into an organisation;
  • Recruiting revenue-skilled people
  • How to identify relevant skills in an interview situation
  • Learn about the various roles that Revenue staff perform depending on the size of your team
  • How to grow and retain your RM people
  • Managing Revenue people

This course forms part of a program to earn a Certificate in Business Acumen (Hospitality).  You can either study the full Certificate program or just take individual courses to update your skills.