Hotel Revenue Academy


Do you want to progress your hospitality career and move into revenue management, one of the industry’s fastest-growing sectors?   

HSMAI has created a globally recognised qualification that will get your career moving.

Developed by hoteliers for hoteliers, the 10-module program provides practical exercises to fast-track learning and covers all key aspects of revenue management –  forecasting, distribution, pricing, market segmentation, data analysis, business intelligence and marketing. 

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Business moves so quickly these days it’s difficult to keep pace with rapidly evolving disciplines such as revenue management, which are playing an increasingly important role in the day-to-day running of hotels.

It’s for this reason HSMAI has developed a range of online courses in revenue management for hotel executives. They provide a comprehensive yet easy-to-understand overview and are suitable for:

  • Leaders who manage revenue or manage revenue staff
  • Owner/ Operators
  • Vendors who supply services or software around the revenue function
  • Revenue staff who just want to upskill in specific areas.


Are you a Revenue Manager with at least three years hands-on experience who wants to further your career and get an edge over the competition?

Then your best option is to become Certified Revenue Management Executive (CRME) though HSMAI.

For over 10 years, the CRME has been the industry-leading qualification, recognised throughout the hospitality world as the professional benchmark for revenue managers.  More than 1000 of the industry’s elite have earned the CRME – have you got what it takes to join them?

When you earn your designation, wear it proudly: 




  • Get Ready

    Fast-track your learning by studying revenue management

  • Get experience

    Get on-the-job experience through a job in revenue, internships & HSMAI training workshops

  • Get Certified

    Prove your skills and experience with a globally-recognised certification

  • Keep Learning

    Keep up to date and gain new skills with short, online courses in revenue management

  • Leadership

    To continue to grow your career, get some leadership skills by doing more online courses in other disciplines or specialised leadership courses.

2-Day Face-to-Face Workshops

Singapore – 31st October & 1st November, 2019

Cairns – Revenue & Digital Workshop for Resort/Regional properties -20th to 21st February, 2020

HSMAI runs face-to-face Training Workshops around the world.  These are typically 2-day events and focussed on specific topics in Revenue Management, Digital, Marketing, Distribution, Conference & Sales.  Check out our calendar of events, or review our full-day Regional Conferences.  All of these events will give you the opportunity to hear hoteliers speaking about best practice in the disciplines above.  No sales pitches, just genuine learning opportunities.


The Revenue Ready qualification consists of 10 short courses which can be studied separately or as a full program.  Completing all 10 courses will entitle you to the “Certificate in Revenue Management (Hospitality).  The courses have custom-built by senior hoteliers for hotel staff:




  • Who have moved into the Revenue Department, or who are just about to;
  • working in a revenue role for less than 3 years
  • work on another area of the hotel but want to learn more about the revenue function
  • leaders who manage revenue staff.

The program will fast-track your learning and help you become proficient in Revenue Management is a short amount of time. In conjunction with your on-the-job hotel experience, this is the best method of getting to the next phase of your career.

The CRME designation is recognition that you are:

  • A professional in the field of revenue management and clearly conversant with its intricacies and importance
  • Competent to develop an infrastructure to support revenue management within the framework of an organization
  • Able to maximise revenue opportunities and optimize profits by managing revenue
  • Capable of making informed decisions to accept or reject pieces of business to meet overall organisational goals
  • Proficient at the art and science of revenue management

Note: You will need a minimum of 3 years experience in managing revenue.

Please visit our Publications page at

Revenue Management Webinar Series

Produced by HSMAI’s America’s Revenue Management Advisory Board and presented in conjunction with Hotel News Now and STR, this series explore the top issues in revenue management and offers effective strategies and tactics to increase your organizations ROI.

Series Partners: Infor, Hotel News Now, STR

For more Webinar topics, please visit our Knowledge Center. Note that some webinars are only free for members.  Non-members may have to pay a fee to access some webinars.

Checkout our videos from recent Revenue Optimization Conferences:

2017 Toronto – HSMAI Americas Revenue Optimization Conference

2017 Singapore – HSMAI Asia Pacific Revenue Optimization Conference

2016 New Orleans – HSMAI Americas Revenue Optimization Conference

2016 Bangkok – HSMAI Asia Pacific – Revenue, DIgital & Distribution Conference




Are you a resident or citizen of Singapore?  The Singapore Tourism Board has many programs to assist you to gain more skills, learn more and get certified in your chosen hospitality career path.

For more information on the TIPiT Subsidy, which can provide up to 50% of your course costs, please visit our HSMAI Asia Pacific website.

Contact Us

Send us an email for any queries you have about HSMAI Academy and we'll get back to you as soon as possible.